2010 Testimonials

"...thank you so much!! ..."

Sent: Tuesday, 2 March 2010

Emma,

Thank you so much for your help in what we know will be a memorable trip, we couldn't have done it without you so once again thank you Emma.

Regards,

Ronnie

"...you are the best!! ..."

Sent: Wednesday, 24 February 2010

Jodie, you are the best in Best Cruises

We have booked all 6 cruises with Best Cruises and Jodie has made it hassle free, she listens and doesn't rush you, she goes that extra mile to help. We yell from the top deck and tell everyone we can that the best cruises you will ever have are through Best Cruises and they deserve every award they receive. We wish Jodie and all the staff ever success for 2010 and beyond..

Middle of the ship, middle of the deck,

Kaye & Ken

"...a big thank you!! ..."

Sent: Sunday, 21 February 2010

Jodie,

Just to say a big thank you for all of your assistance in arranging the cruise that we went on last week (Pacific Dawn, Soputh Pacific).

My daughter and I had the most wonderful time and were sad to see it come to an end.

I am now looking at bookings for next January...let me know what you can do.

Once again thanks heaps and look forward to doing business with you again shortly.

Helena

"...had a great time!! ..."

Sent: Tuesday, 9 February 2010

Hi Adam,

Attached is a photo of us in Antarctica - we had a great time (Prince Albert II) with really good weather and what the captain said was some of the smoothest crossings of Drake Passage.

Thanks.

Barbara

"...thank you!! ..."

Sent: Friday, 05 February 2010

Emma,

Thank you so much for following this through for me. We are really very excited about our cruise and time in Hawaii and celebrating our 40th anniversary. I have run off all the documents.

Thank you so much for all the help you have been from the very beginning. I would have no hesitation in recommending Best Cruises to friends and family.

Thanks again.

Denise

"... we had a GREAT time!! ..."

Sent: Tuesday, 2nd February 2010

Hi Zoey,

Thought I would give you some brief feedback on our Pacific Sun trip to Broome that we completed on Sunday.

Firstly we had a GREAT time. Our expectations weren't inflated because it is marketed as a 3 - 3.5 star ship and our expectations were exceeded in every regard.

Our cabin was spacious,clean and well appointed. The quality, variety and quantity of the food at the Bordeaux Restaurant was first class and the service was sensational.

Embarkation and disembarkation was smooth and well organised... the nightly entertainment was fantastic - top quality guest performances and regular entertainers were a highlight for us. The activities which seemed to run 24/7 catered for every interest and age group possible. There is no way you could be bored on this ship. Although there were a large number of children on board being school holidays they were so well catered for that it wasn't an issue for passengers seeking a quiet trip.

I think the friendly, personal service was probably the most impressive thing about the cruise. It didn't seem to matter where you were on the ship you were greeted with a smile and a welcome. Whether it was to do with the not so good publicity the Pacific Sun has been getting I don't know - I think it was normal - we got the impression the staff enjoyed their jobs. I was particularly impressed by the extra efforts of the staff to provide for the needs of my elderly parents. I would certainly recommend the ship for passengers in wheelchairs. Movement within the cabin and around the ship was very easy.

The passengers who we spoke to all seemed to be having a really good time and there seemed to be a number of first-timers.

Thank you again for your part in our enjoyable cruise - we were very happy with the smooth booking process and assistance you provided. We are looking forward to our next cruise in May and hope to fit another one in later this year or early next year - will be in touch.

Regards

Graham.

"...thank you!! ..."

Sent: Thursday, 21 January 2010

Hello,

My husband and I booked our South Pacific Cruise with Adam Osborne in May of 2009. We sail on the Pacific Jewel on the 10th March 2010 and received our tickets about a week ago.

As we are first time cruisers - and also a first time booking on the internet, I was rather reluctant booking online.

However, Best Cruises friendly service and prompt response to all of my queries and receipt of travel documentation has been outstanding and I thank you.

Much appreciated

Regards

Fotini.

"...thank you!! ..."

Sent: Friday, 15 January 2010

Carl,

I wish to thank you for organising such a fantastic holiday for us. Everything was above our expectations. The flights worked out just perfect and the Silversea Cruise was exceptional (Prince Albert II - Antarctica).

Many thanks

Kind Regards

Helen.

"...Had a wonderful time!!! ..."

Sent: Sunday, 10 January 2010

Hi Marissa and Carl,

Having a wonderful time, the Antarctica cruise was "THE BEST" the standard of service, food, lectures, zodiac landings, far exceeded our expectations.. The lecturers were very much top of their field eg Franz Bairlain is a Director, Professor, Doctor of a German University, his CV and the others were astounding.

The Prince Albert II Silversea, is a ship that you can VERY confidently sell to your customers.

The weather was fantastic, until we got to the Drake Passage and then it was 10m waves and 104klm winds aarrgghh Jeanette, was very seasick, for the first time in her life !! Must be the aging process!!! New for 2010 was 24 hour butler service... this was a true godsend when I was so sea sick and we both had bad colds caught from many Americans who boarded coughing and sneezing...many cups of tea and toast, brought by our Butler. Albert. The ship Dr was wonderful, a quick jab after 24 hours of "head in bucket" and wow no sea sickness. It was worth the $190 US.

On one occasion we could not land as is was a bit too choppy, so we had a 1 ½ hour zodiac tour instead. Due to the great weather we were able to land at Bailly Head, a rare feat apparently. At all times they had the passengers safety a priority. One day they evacuated us early from an island due to the rising katabatic wind, but once again a long zodiac tour was done. Walking amongst all those penguins, seals etc and viewing all the sea birds, was truly exciting.

The all inclusiveness was wonderful.

We have booked another cruise for next year... we look forward to sailing many times in the future with them.

Yesterday the charter flight was 3 hours late arriving at Ushuaia, no problem for Silversea, they made sure that all passengers with connecting flights were looked after and rebooked if necessary etc. Or hotels found. Then loaded us all on to buses and took us on a tour of Terre del Feugo National Park, then to a lovely lunch and then to the airport, their representatives were always available and everywhere. This truly is 6 star service. We have travelled extensively and this was brilliant.

Cheers

Jeanette and Michael

"...thank you very much!!! ..."

Sent: Friday, 8 January 2010

Once again thank you very much dear Jodie. We hope to be in Perth about May sometime...when we hope we will be able to realize our invitation to pay our thanks practically - not only verbally!....

Our Lord bless you

Charles and Doris.

"...a very competent agent!!! ..."

Sent: Wednesday, 6 January 2010

The Manager

Best Cruises.

We had to adjust our South American cruise arrangements recently and Zoey handled it very well, efficency plus ! She was very prompt and is a very competent agent.

Thanks Zoey..it is great service like this that brings us back to Best Cruises ! We certainly spread the word.....

Regards,

Les and Mary

"...Thank you!!! ..."

Sent: Tuesday, 5 January 2010

Thank you, Carl, for organising our wonderful ten night cruise on the "Rhapsody of the Seas".

It is certainly a wonderful ship and we had a great time.

Thank you. Enjoy a peaceful Christmas and a Happy new Year in 2010....

Regards,

Richard and Bronwen

"...Thank you for your wonderful service!!! ..."

Sent: Sunday, 3 January 2010

Hi Carl,

Happy New Year !!

We would like to thank you for your expert help organising our first cruise to New Zealand on the beautiful Sun Princess in Nov. 2009. We didn't know what to expect when we boarded in Sydney, but were blown away with every aspect of the cruise, especially the wonderful service and hospitality provided on the ship. We booked land tours in every port and the crew were very organised at getting everyone to the correct place at the right time. The food and entertainment on board were top class. My husband Chris thought before we left that he might get a bit bored (especially since I banned him taking his laptop), but he had a wonderful time with loads of things to do, and he even won a trivia competition on board.........

Thank you again for your wonderful service, and giving us the opportunity to explore wonderful NZ, and we have already booked our next cruise around the Mediterranean in May.

Kind Regards,

Valerie